- #UNIFI DEVICE DISCOVERY TOOL LOGIN FAILED INSTALL#
- #UNIFI DEVICE DISCOVERY TOOL LOGIN FAILED SOFTWARE#
- #UNIFI DEVICE DISCOVERY TOOL LOGIN FAILED OFFLINE#
- #UNIFI DEVICE DISCOVERY TOOL LOGIN FAILED DOWNLOAD#
See “Software Installation” on page 2 for more information.įrom the Finder, click Go > Applications and double-click the UniFi-Discover.app icon.įor most versions of Windows, go to Start > All Programs > Ubiquiti UniFi and double-click the UniFi-Discover icon.įor Windows 8, go to the Start menu and double-click the UniFi-Discover icon.
#UNIFI DEVICE DISCOVERY TOOL LOGIN FAILED SOFTWARE#
It is installed automatically as part of the UniFi Controller software installation process. Your Ubiquiti WiFi controller should be back online on UniFi Management Dashboard hope this helps some of you are having issues.The Ubiquiti UniFi Discovery Utility includes tools that allow the discovery and management of UniFi Enterprise WiFi System Access Points.
#UNIFI DEVICE DISCOVERY TOOL LOGIN FAILED INSTALL#
You can check for the upgrade and install it. Once it’s restarted and you able to log back as normal. You should see “The system is being restored. Once you choose your restore option, just click on confirm to restore your backup List backup if it detects, then you just choose Once finish with restore, then you may need to start the Unifi service or it will reboot automatically You will get confirm dialog, click Confirm Once the Unifi service is stopped you can click on the Restore from auto backup or file you have on your local computer. To restore you will need to stop the UNIFI service in order to restore (you will see Restore is Grayed out since the server is running) Then login back via browser, default login user/pass: Once you done the factory reset process using option 1, 2 or hard reset Login then run command: ubnt-systool reset2defaults Once logged in click on Maintenance>Reset To Defaults Option 2: via SSH Go to IP address of cloud key and login with your user/password or default should be (user: ubnt and password: ubnt). Otherwise, do hard reset using a paper clip small hole on the key, Hold for five seconds or so until it’s restarting then release it, which is reset to default state. Here is the start of the process, if you have access to the device via browser or ssh, then do a factory reset. Google Chrome Plugin: Ubiquity Device Discovery Tool The third thing you may need to use the UniFi discovery plugin, I am using within Google chrome, which helps find the Cloud key IP in case it’s changed, not required since you can find via DHCP server or smart switch or router would have MAC/IP info.īackups: location of autobackup is /data/autobackup Next, make sure you are on the same network as the cloud key and other Unifi devices. The process I am using here sometimes it picks up auto backup and sometimes it does not.
#UNIFI DEVICE DISCOVERY TOOL LOGIN FAILED DOWNLOAD#
So here is what I have done it may help out some users.įew things you should know, one you should have a backup of configuration if you don’t and for some reason, if you have still had access to cloud key via browser, ssh then download the backup to your local computer. Worse if you re-fresh browser it may kick you out and will have to restart session again. So here is what I end up doing to get back online, without waiting for their “UniFi 24/7 live tech support” because it takes a long time depending on the time of the day, I had to wait between 30 minutes to up to 2 hours one time.
Sometime re-booting fixes the issues, but sometimes it does not. I have helped a few small businesses with this issue. This happens when there are firmware updates that corrupted, network issues, config changes or just got stuck after normal re-boot.
#UNIFI DEVICE DISCOVERY TOOL LOGIN FAILED OFFLINE#
For whatever the reason your Unifi cloud key goes offline or after the firmware upgrade it shows offline, then you will lose access to UniFi Management Dashboard.
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